Refund and Returns Policy

Personal and Financial Details

WE ARE COMMITTED TO PROTECTING OUR CUSTOMERS PRIVACY AND WE DO NOT INTEND TO STORE FINANCIAL DETAILS (CREDIT OR DEBIT CARD NUMBERS). WE DO NOT PASS ANY INFORMATION TO THIRD PARTIES.

WE WILL NEVER SHARE ANY PERSONAL INFORMATION THAT WE RECEIVE REGARDING OUR CUSTOMERS. WE USE THE INFORMATION WE COLLECT TO PROCESS ORDERS AND PROVIDE A MORE PERSONALISED SHOPPING EXPERIENCE.

Shipping returns

Made to order in 10 working days.
All our products are sent tracked.
No returns are accepted after 7 days from the date your order was delivered.Customer responsible for return postage costs.

ITEMS SHOULD BE RETURNED NEW, UNUSED, AND WITH ALL TAGS STILL ATTACHED. RETURNS THAT APPEAR DAMAGED, SOILED OR ALTERED MAY NOT BE ACCEPTED AND MAY BE SENT BACK TO THE CUSTOMER.

Need help?

Contact us at info@pinkstarforever.com for questions related to refunds and returns.

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